Deposit Methods and Limits
Casinia accepts deposits through e-wallets, crypto options, and alternative payment systems. Deposit minimums vary by method, ranging from ₫260 to ₫705. Maximum deposit amounts per transaction also differ—for example, PlayID accepts up to ₫55,300, while crypto options such as Bitcoin and Ethereum accept up to ₫126,000 each.
Crypto deposits are available in USDT (ERC20, TRC20, BEP20, and Solana variants), Bitcoin, Ethereum, Litecoin, TRX, USDC, BNB, Solana, Dogecoin, and Cardano. E-wallet options include Mifinity and PlayID. No deposit fees are charged by Casinia.
Deposits are processed immediately, allowing you to begin playing and claiming welcome bonuses right away. If you plan to use a specific deposit method for withdrawals later, note that Casinia processes most withdrawals through the same method you used to fund your account.
Withdrawal Limits by VIP Level
Your VIP level determines how much you can withdraw daily and monthly. Casinia's VIP Elite Club has five tiers, each with progressively higher limits. Daily limits range from €500 at Level 1 to €1,500 at Level 5. Monthly limits increase from €7,000 at Level 1 to €20,000 at Level 5.
VIP status is evaluated based on your activity during the 90 calendar days before you request a withdrawal. If you haven't placed bets actively for a month, you are automatically moved to the lowest level, which resets your limits accordingly.
| VIP Level | Daily Withdrawal Limit | Monthly Withdrawal Limit |
|---|---|---|
| Level 1 | €500 | €7,000 |
| Level 2 | €500 | €10,000 |
| Level 3 | €800 | €12,000 |
| Level 4 | €1,000 | €15,000 |
| Level 5 | €1,500 | €20,000 |
Withdrawal Processing and Methods
Withdrawals are processed by Casinia's financial department within 3 business days after your request is submitted and approved. Processing occurs Monday through Friday, 6 AM to 5 PM GMT—withdrawals requested during weekends or outside these hours are queued for the next business window. You may have a maximum of 3 pending withdrawal requests at any time.
Casinia processes most withdrawals using the same payment method you used to deposit. If that method is unavailable, the company may use an alternative payment system at its discretion.
No withdrawal fees are charged. However, if you withdraw before meeting the x1 turnover requirement (your deposit amount wagered once), Casinia cancels all winnings and deducts a commission: 10% of your last deposit (minimum €0.50) or 15% if you deposited by card or bank transfer.
Account Verification Requirements
Verification is required before you can withdraw funds. Casinia requests documents and information at its discretion before or after processing deposits or withdrawals, and as part of anti-money laundering checks. You must provide requested documents within 30 days.
Required documents include a properly certified ID (passport, driving licence, or identity card), proof of residence dated within the last 6 months (utility bill, bank statement, or rental agreement), and proof of payment method ownership and transaction history (bank or card statements).
Casinia typically completes verification within 10 days after you fully respond to all document requests. Enhanced verification may include phone or face verification, credit reference checks, and fraud prevention screening through third-party services.
Withdrawal Conditions and Forfeitures
Beyond the x1 deposit rollover, Casinia applies a minimum monthly wagering threshold: you must wager at least €20 within the calendar month of your withdrawal request for the request to be approved.
If you close your account with a positive balance or pending withdrawals, all remaining funds are forfeited. An inactivity fee of €5 per month is charged after 180 consecutive days without logging in.
Refunds are considered only in exceptional circumstances and only if you contact support within 24 hours of the transaction. No refund is possible after your deposit or bonus has been used to place a bet. Casinia responds to refund requests within 10 business days.
What to Verify Regarding Your Payments
Casinia's website and published terms do not specify per-method withdrawal limits, registration step details, or processing times for specific deposit methods. When setting up payment methods, you should verify directly with support whether limits apply to your chosen option and whether deposits clear before bonuses activate.
Payment processing times beyond the stated 3 business day window are not published. Inquire with support about expected timelines if you have a time-sensitive withdrawal.
Casinia confirms that player funds are held in segregated client bank accounts separate from company assets. The platform uses modern encryption technologies and SSL protocols. If you need details beyond what appears here—such as specific deposit hold periods, method-specific withdrawal minimums, or rollover tracking—contact Casinia's support team.
faq
How long do deposits take to show in my account?
Deposits are processed immediately, so funds appear in your account right away and you can claim welcome bonuses without delay. Payment method processing times before reaching Casinia are not specified on the site—check with your payment provider for their timing.
Can I withdraw using a different payment method than the one I deposited with?
Casinia processes most withdrawals using the same payment method you used to deposit. If that method is unavailable, the company may use an alternative payment system. Confirm with support if you need to withdraw via a different method.
What happens if I request a withdrawal before meeting the wagering requirement?
If you withdraw before wagering your deposit amount once (x1 turnover), all winnings are cancelled and you lose a commission: 10% of your last deposit (minimum €0.50) or 15% if you deposited by card or bank transfer. You retain your original deposit amount minus the commission.
Are there fees for withdrawals?
No. Casinia does not charge withdrawal fees. However, a commission is deducted if you withdraw before meeting the x1 turnover requirement, as outlined above.
What documents do I need to verify my account?
You must provide a properly certified ID (passport, driving licence, or identity card), proof of residence dated within 6 months (utility bill, bank statement, or rental agreement), and proof of payment method ownership with transaction history (bank or card statements). Casinia may request additional enhanced verification through phone, face verification, or third-party identity checks. Submit all requested documents within 30 days; verification typically takes 10 days after a complete submission.
